Since a service is produced and consumed at the same time, a car service provider allows customers to decide on the services they want to avail themselves of by providing an opportunity for their customers to get directly involved in the service.Service providers employ these measures while marketing services to overcome the characteristic of services.

Question

Quizplus · Accepted Answer

The characteristic being addressed is "inseparable," as services are produced and consumed simultaneously, and customer involvement is crucial in the service delivery process.

Since a Service Is Produced and Consumed at the Same