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Service Providers at a Hair Salon Noticed That Most Customers

Question 11

Multiple Choice

Service providers at a hair salon noticed that most customers prefer reading fashion magazines.The salon then decided to subscribe to many more fashion magazines and cancel their subscription to other non-fashion magazines.This approach shows that the salon is trying to reduce the:


A) communication gap.
B) delivery gap.
C) knowledge gap.
D) standards gap.
E) consumer gap.

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