A tattoo artist encourages her customers to give their input on the designs they choose to have tattooed on their bodies so that they will be more satisfied with the end results.Since a tattoo is not easy to remove, the artist provides guarantees to the customer based on her experiences with other clients.Which of the following service characteristics is best demonstrated in this scenario?

Question

Quizplus · Accepted Answer

The service characteristic demonstrated in this scenario is inseparability. Inseparability refers to the fact that the service cannot be separated from the provider. In this case, the tattoo artist is providing the service of creating a tattoo on the customer's body. The tattoo is not something that can be separated from the customer, and the artist is providing the service directly to the customer.

A Tattoo Artist Encourages Her Customers to Give Their Input