____ refers to a process that continuously identifies, understands, and adapts outstanding processes inside and outside an organization.
A) environmental scanning
B) quality management
C) benchmarking
D) continuous improvement

Question

Quizplus · Accepted Answer

Benchmarking is the process of continuously identifying, understanding, and adapting outstanding processes from within and outside an organization to improve performance.

____ Refers to a Process That Continuously Identifies, Understands, and Adapts