Explain why it is necessary for customer service providers to maintain positive relationships with both internal and external customers.
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Q1: What is the definition of customer service?
Q2: List 5 examples of customer service.
Q3: What are the 5 needs that every
Q5: Which of the following is not an
Q6: List the ways you can become a
Q7: How is technology enhancing the provision of
Q8: Is the loss of current dollars the
Q9: Define contentment.
Q10: Write your own philosophy and definition of
Q11: Relate customers' expectations about price to their
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