When a customer calls a catalog order line to place an order, which type of teleservices is taking place?
A)An outbound call.
B)A solicitation call.
C)An inbound call.
D)None of the above.

Question

Quizplus · Accepted Answer

When a customer initiates the call to place an order, it is considered an inbound call because the call center or business is receiving the call from the customer.

When a Customer Calls a Catalog Order Line to Place