The intangible nature of a service makes it difficult to keep a competitor from copying a service encounter design.
Correct Answer:
Verified
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Q6: Which of the following statements is true
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Q8: Proportional increases or decreases in the perceived
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Q11: Which of the following statements is true
Q12: Vehicles, furniture, and dishwashers are examples of
Q13: A_is one that does not quickly wear
Q14: _refers to raw materials, work-in-process, or finished
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