Which of the following is a similarity between goods and services
A) Both can be standardized for the mass market or customized to individual needs.
B) Both use physical inventory as a buffer for fluctuations in demand.
C) Both require customers to participate extensively in the creation and delivery processes.
D) Both can be protected by patents owing to their tangible nature.

Question

Quizplus · Accepted Answer

Both goods and services can be customized to cater to individual needs, or they can also be standardized for the mass market. This is a similarity between the two. Option B is not correct because inventory is not something that all services have. Option C is incorrect because not all services require extensive participation from customers. Option D is not correct because only goods can be patented since they have a tangible nature.

Which of the Following Is a Similarity Between Goods and Services