Customer relationship management (CRM) helps firms gain and maintain competitive advantage by:
A) encouraging them to produce standardized goods.
B) merging all demographic-based and behavior-based segments of markets.
C) studying which goods and services are purchased together.
D) prohibiting them from bundling goods and services together.
Correct Answer:
Verified
Q2: Which of the following is a difference
Q3: Scalability is a key issue in e-commerce.
Q4: _machine tools enable the machinist's skills to
Q5: _consist of two or more computer-controlled machines
Q6: Low scalability implies that serving additional customers
Q7: Which of the following is true of
Q8: _ can be attached to objects and
Q9: _refers to the application of the Internet,
Q10: _ are the modern successor to bar
Q11: The fixed costs of WeBuy&Sell.com, an e-commerce
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