According to Philip B. Crosby's Absolutes of Quality Management philosophy, _____.
A) quality means conformance to elegance
B) there is no such thing as a quality problem
C) there is no such thing as zero defects
D) the only performance measurement is the economics of quality

Question

Quizplus · Accepted Answer

According to Philip B. Crosby's Absolutes of Quality Management philosophy, one of the key principles is that there is no such thing as a quality problem, suggesting that issues often attributed to quality are actually failures in processes that can be managed and corrected.