Question 1

Parties in conflict sometimes continue to fight because being against someone else in a conflict supports the definition of their identity. They often do this even though they don't acknowledge or recognize that this is the reason for the conflict escalation. From a psychodynamic perspective, this type of conflict behavior is characterized as: A) suppression B) conscious reactivity C) displacement D) compulsiveness E) collusion

Accepted Answer

From a psychodynamic perspective, this type of conflict behavior is characterized as collusion. Collusion in this context refers to an unconscious agreement between parties in a conflict to maintain the conflict because it serves a psychological need or supports their identity, even if they are not consciously aware of this dynamic.

Question 2

People use various frames to interpret conflict and to decide how to respond. Which type of frame captures how concerned a person is about maintaining a good relationship with the other person?
A) instrumentality frame
B) affect frame
C) face frame
D) affiliation frame
E) distributiveness frame

Accepted Answer

The affiliation frame captures how concerned a person is about maintaining a good relationship with the other person, focusing on the importance of connection and harmony.

Question 3

Jay is a teacher in an inner city elementary school. He experiences a great deal of frustration in the classroom dealing with unmotivated and unruly students. Lately he has noticed that he is getting testy with his fellow teachers, even though they are not doing anything that would warrant such treatment. From a psychodynamic perspective, his behavior toward the teachers might be characterized as: A) suppression of anxiety B) emotional contagion C) displacement D) compulsiveness E) collusion

Accepted Answer

From a psychodynamic perspective, Jay's behavior can be characterized as displacement. This is because he is redirecting his emotions or frustrations from his students, who are the actual source of his stress, towards his fellow teachers, who are not responsible for his feelings of frustration. Displacement is a defense mechanism where an individual shifts negative feelings from the original source of the stress to a safer or more convenient target.

Question 4

refer to the following conflict interaction that occurred between two administrative assistants in an office: -Bethany made an attribution about Sara's behavior in this interaction. Explain what the attribution is and why you see her attribution as being either dispositional or situational.

Accepted Answer

The answer of refer to the following conflict interaction that...

Question 5

refer to the following conflict interaction that occurred between two administrative assistants in an office: -As a conflict strategy, Bethany's response to Sara could be called: A) an integrative strategy B) a distributive strategy C) an avoidant strategy D) a self-serving bias strategy E) a fundamental error strategy

Accepted Answer

An integrative strategy is one in which both parties work together to find a solution that meets the needs of both parties. In this case, Bethany and Sara are working together to find a solution that will allow them to both get what they want.

Question 6

Energy is an emotion that can significantly affect an unfolding conflict. Which of the following statements is NOT an accurate characterization about the nature and role of energy in conflict? A) high energy levels in conflict are associated with feelings of guilt B) people's energy levels are correlated with keeping focused attention C) feeling capable about meeting a challenge tends to increase energy D) positive reinforcement and encouragement from others tends to increase energy E) people tend to seek out situations or experiences that enhance and prolong energy

Accepted Answer

Energy in the context of conflict is not typically associated with feelings of guilt. Instead, high energy levels are more often linked to positive emotions or the mobilization for action, whereas guilt might actually dampen or decrease energy.

Question 7

Two cognitive processes are known to be involved in the generation of our emotional states. Explain the role of both primary and secondary appraisals in the generation of emotional states.

Accepted Answer

The answer of Two cognitive processes are known to be...

Question 8

If you work with someone who is low in argumentative skills, there are several different approaches to communicating with them to help them avoid becoming verbally aggressive. Describe two possible approaches you could try.

Accepted Answer

The answer of If you work with someone who is...

Question 9

Tamika says she avoids getting into discussions of differences with her friends about almost any issue. She feels she isn't good at building a case for her views and gets intimidated when others start debating with her. According to verbal aggressiveness theory, which of the following statements would be true? A) Tamika is likely to score high on the verbal argumentativeness scale B) Tamika is likely to become verbally aggressive in certain situations C) Tamika is likely to join a debate club D) Tamika is likely to improve her abilities to deliver her arguments E) Tamika is likely to suppress her hidden desire to argue well

Accepted Answer

According to verbal aggressiveness theory, individuals who are not confident in their argumentative skills or who avoid arguments are more likely to resort to verbal aggression when they do engage in discussions, especially when they feel threatened or cornered.

Question 10

Emotional contagion can best be described as: A) the disease of being overly emotional in conflict B) the power of emotions to de-escalate conflicts C) the tendency for people to reciprocate emotional responses D) the disabling effects of withholding emotions E) the increase in emotion when settlements are near

Accepted Answer

Emotional contagion refers to the phenomenon where individuals tend to catch or reciprocate the emotions displayed by others around them, often unconsciously. This means that if someone is showing happiness, sadness, or anger, others around them are likely to begin to feel and exhibit similar emotions.

Quiz 2: The Inner Experience of Conflict

People use various frames to interpret conflict and to decide how to respond. Which type of frame captures how concerned a person is about maintaining a good relationship with the other person?

refer to the following conflict interaction that occurred between two administrative assistants in an office: -Bethany made an attribution about Sara's behavior in this interaction. Explain what the attribution is and why you see her attribution as being either dispositional or situational.

refer to the following conflict interaction that occurred between two administrative assistants in an office: -As a conflict strategy, Bethany's response to Sara could be called:

Energy is an emotion that can significantly affect an unfolding conflict. Which of the following statements is NOT an accurate characterization about the nature and role of energy in conflict?

Two cognitive processes are known to be involved in the generation of our emotional states. Explain the role of both primary and secondary appraisals in the generation of emotional states.

If you work with someone who is low in argumentative skills, there are several different approaches to communicating with them to help them avoid becoming verbally aggressive. Describe two possible approaches you could try.

Emotional contagion can best be described as: