A Look Back (Scenario)
Nadia, tired from working with customers all day, decided to take a 15-minute nap. She needed to clear her head before the 4:15 p.m. managers meeting. Her company had recently begun a re engineering process. They were going through many changes that required extensive management input. As she leaned back in her chair, Nadia wondered if management processes had always been this way. She fell asleep and dreamed that she was travelling in a time machine with "Mr. Management" as her guide. Mr. Management took Nadia back through management history.
-Nadia admired the works of Taylor and Gilbreth, two advocates of ________.
A) organizational behavior
B) human resource management
C) motivation
D) scientific management

Question

Quizplus · Accepted Answer

Taylor and Gilbreth were advocates of scientific management, which focuses on improving efficiency and productivity through systematic observation and analysis of work processes.