The Human Side (Scenario)
As an engineer, Rami was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Rami was promoted to a managerial position where his duties included supervising a department of 34 people and leading them toward completion of a new project. Ever the perfectionist, Rami decided to enhance his understanding of the human side of business management by reading a history text on the organizational behavior approach.
-Rami also learned that the organizational behavior approach was not limited to academic theorists. A strong contribution to this field was made by ________, an actual manager who thought organizations were social systems that required cooperation.
A) Hugo Munsterberg
B) Mary Parker Follett
C) Robert Owen
D) Chester Barnard

Question

Quizplus · Accepted Answer

Chester Barnard was an actual manager who contributed to the organizational behavior approach by viewing organizations as social systems that require cooperation.