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The Human Side (Scenario)

Question 106

Multiple Choice

The Human Side (Scenario)
As an engineer, Rami was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Rami was promoted to a managerial position where his duties included supervising a department of 34 people and leading them toward completion of a new project. Ever the perfectionist, Rami decided to enhance his understanding of the human side of business management by reading a history text on the organizational behavior approach.
-Rami also expanded his reading list to include works authored by ________, the creator of the field of industrial psychology.


A) Mary Parker Follett
B) Chester Barnard
C) Robert Owen
D) Hugo Munsterberg

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