The Human Side (Scenario)
As an engineer, Rami was trained to understand the roles of machinery and hardware in enhancing organizational productivity. However, Rami was promoted to a managerial position where his duties included supervising a department of 34 people and leading them toward completion of a new project. Ever the perfectionist, Rami decided to enhance his understanding of the human side of business management by reading a history text on the organizational behavior approach.
-Rami also expanded his reading list to include works authored by ________, the creator of the field of industrial psychology.
A) Mary Parker Follett
B) Chester Barnard
C) Robert Owen
D) Hugo Munsterberg
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