Holiday Inn would like to estimate the satisfaction level of its customers. A sample of 25 hotels were selected and the customers at these locations were asked to rate their experience on a scale of 1- 10. Based on this sample data, Holiday Inn will draw a conclusion about the satisfaction level of their customers. This is an example of using _______ .
A)descriptive statistics.
B)inferential statistics.
C)qualitative data.
D)secondary data.

Question

Quizplus · Accepted Answer

Inferential statistics involves using data from a sample to make estimates or test hypotheses about a larger population. In this case, Holiday Inn is using sample data (customer ratings from 25 hotels) to draw conclusions about the overall customer satisfaction level, which is a classic application of inferential statistics.

Holiday Inn Would Like to Estimate the Satisfaction Level of Its