Wait time is not a true or hard cost because the person waiting would be paid regardless of their activity.

Name: Wait time is not a true or hard cost because the person waiting would be paid regardless of their activity.
Brand: Quizplus
Rating: 4.9 (58 reviews)

Question

Quizplus · Accepted Answer

Wait time is a true cost because it represents the opportunity cost of the person waiting. The person could be doing something else that would generate revenue for the company, but instead they are waiting.

Wait Time Is Not a True or Hard Cost Because