A TCO analysis presentation should include the quantitative results of the TCO analysis, as well as other "soft" factors that are more to quantify.

Question

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A TCO (Total Cost of Ownership) analysis presentation should indeed include both the quantitative results, such as direct and indirect costs, and qualitative or "soft" factors like usability, customer satisfaction, and risk levels, which are harder to quantify but are crucial for a comprehensive understanding.

A TCO Analysis Presentation Should Include the Quantitative Results of the TCO