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-________________________(CRM) software has increased the sophistication of customer segmentation by incorporating data-capturing, storage, and analysis capabilities to help companies create customer profiles.
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Q37: "Performance" refers to the product's mean time
Q38: The Pareto principle when applied to sales
Q39: Globalization has increased factor mobility and market
Q40: "Traditional" customer service efforts focus primarily on
Q41: Fill in the Blank(s)
-Identifying specific customer needs
Q43: Fill in the Blank(s)
-The following are
Q44: Fill in the Blank(s)
-Customer _factors are the
Q45: Identifying specific customer needs and then matching
Q46: Fill in the Blank(s)
-Opportunities to deliver customer
Q47: Fill in the Blank(s)
-Meeting customers' needs better
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