Mary, a teller/customer service representative trainer (Teller/CSRs) for a large bank, has decided on a new training program for the Teller/CSRs.Trainees will work through training instructions and simulated transactions on a workstation similar to the ones they use.The software gives feedback and if transactions are not completed correctly, the instructions are reviewed until the trainee is successful.Mary proudly presents the new format to you, the HR executive.Which of the following questions would you ask Mary first?
A) Why are we replacing the current training program?
B) What are the goals of this program?
C) How much will this cost?
D) Who is the software provider?
E) Were job redesign characteristics infused into this simulation?
Correct Answer:
Verified
Q67: Sayjolol, director of training for a large
Q68: Which of the following is NOT true
Q69: Which of the following is NOT an
Q70: Is the role of information different in
Q71: Training should be performed in which of
Q73: Training evaluation should include all of the
Q74: Fariba is in line for a senior
Q75: Kurt Lewin's change process model is best
Q76: Which of the following is NOT true
Q77: Jeremiah owns a ski instruction school in
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents