Question 1

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

I

Question 2

In an organization, the goal of recruiting is to give enough information about the job to attract a large number of qualified applicants and simultaneously discourage unqualified candidates from applying.

Accepted Answer

Recruiting aims to attract a large pool of qualified candidates while also providing enough information about the job's requirements and responsibilities to deter those who are unqualified, ensuring a more efficient and effective selection process.

Question 3

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function focusing on determining what activities need to be completed to accomplish organizational goals
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

J

Question 4

MATCHING KEY TERMS AND DEFINITIONS
-Acts on behalf of its members to secure wages, hours, and other terms and conditions of employment.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

Labor unions are organizations that represent workers in many industries recognized under US labor law. Their main purpose is to give workers a collective voice to negotiate with employers over wages, benefits, working conditions, and other aspects of employment.

Question 5

Frederick Taylor is often regarded as the father of scientific management.

Accepted Answer

Frederick Taylor is widely recognized for his contributions to improving industrial efficiency and is often referred to as the father of scientific management due to his work in developing principles aimed at increasing productivity and efficiency in the workplace.

Question 6

Of all the functions of an organization that may be outsourced, unfortunately, HR is one function that cannot.

Accepted Answer

Many organizations outsource HR functions such as payroll, benefits administration, and recruitment, demonstrating that HR can indeed be outsourced.

Question 7

Shared services centers are one way to make HR functions more cost-efficient and responsive to the organizational strategy.

Accepted Answer

Shared services centers consolidate and standardize HR functions, reducing redundancy and costs while improving efficiency and alignment with organizational strategy.

Question 8

MATCHING KEY TERMS AND DEFINITIONS
-A set of principles designed to enhance worker productivity.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

Scientific management is a theory of management that analyzes and synthesizes workflows, with the objective of improving labor productivity.

Question 9

Unfortunately, compensation and benefits managers are the lowest paid HR professionals.

Accepted Answer

Compensation and benefits managers are typically among the higher-paid professionals within the HR field, as their expertise in designing, overseeing, and implementing compensation and benefits programs is crucial for attracting and retaining employees.

Question 10

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with helping employees exert at high energy levels.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

The motivation function in HRM is directly concerned with helping employees exert at high energy levels, as it focuses on encouraging employees to achieve high performance and engagement in their work.

Question 11

Unions in organizations were outlawed by the Wagner Act of 1935.

Accepted Answer

The Wagner Act of 1935, also known as the National Labor Relations Act, actually protected the rights of employees to form unions and engage in collective bargaining with employers.

Question 12

Interpersonal communication skills have little influence on advancement in an HR career.

Accepted Answer

Interpersonal communication skills are crucial in HR careers for effective employee relations, conflict resolution, and team building, significantly influencing career advancement.

Question 13

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with seeking and hiring qualified employees.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

The staffing function in Human Resource Management (HRM) is directly concerned with the recruitment, selection, and hiring of qualified employees. This involves activities such as posting job advertisements, interviewing candidates, and ultimately choosing the right individuals for the positions available.

Question 14

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

The correct answer is D) Training and development function, as it directly relates to activities in HRM aimed at helping employees acquire or improve their skills, knowledge, and abilities.

Question 15

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function that consists of monitoring activities to ensure that organizational goals are achieved.
A)Employee relations function
B)Scientific management
C)Maintenance function
D)Training and development function
E)Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Accepted Answer

Controlling is the management function that involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Question 16

Planning and controlling are the primary functions of management.

Accepted Answer

Planning and controlling are essential functions of management, but they are not the only primary functions. Other primary functions include organizing, staffing, and leading/directing.

Question 17

To provide motivation in most technology-based organizations, the maintenance function is used.

Accepted Answer

In technology-based organizations, motivation is typically provided through innovation, career development opportunities, recognition, and rewards, rather than focusing solely on the maintenance function.

Question 18

Outsourcing refers to sharing HRM activities among geographically dispersed divisions.

Accepted Answer

Outsourcing refers to the practice of hiring external organizations to perform tasks, handle operations or provide services that are either usually executed or could be performed by the company's own staff.

Question 19

A typical HR department has responsibility for transactional work, which is developing solutions that benefit employee work groups, like resolving employee performance issues or work-group conflict.

Accepted Answer

Transactional work in HR refers to routine, day-to-day operations such as processing payroll, handling employee benefits, and maintaining records, rather than developing solutions for work groups or resolving performance issues, which are considered more strategic or relational tasks.

Question 20

Labor unions use grievance procedures to resolve differences between workers and management.

Accepted Answer

Grievance procedures are a systematic, step-by-step process used by labor unions to address and resolve disputes or complaints by workers regarding workplace issues, including disputes with management, ensuring workers' rights and interests are protected.

Quiz 1: Functions and Strategy

MATCHING KEY TERMS AND DEFINITIONS -A primary management function ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance

In an organization, the goal of recruiting is to give enough information about the job to attract a large number of qualified applicants and simultaneously discourage unqualified candidates from applying.

MATCHING KEY TERMS AND DEFINITIONS -A primary management function focusing on determining what activities need to be completed to accomplish organizational goals

MATCHING KEY TERMS AND DEFINITIONS -Acts on behalf of its members to secure wages, hours, and other terms and conditions of employment.

Frederick Taylor is often regarded as the father of scientific management.

Of all the functions of an organization that may be outsourced, unfortunately, HR is one function that cannot.

Shared services centers are one way to make HR functions more cost-efficient and responsive to the organizational strategy.

MATCHING KEY TERMS AND DEFINITIONS -A set of principles designed to enhance worker productivity.

Unfortunately, compensation and benefits managers are the lowest paid HR professionals.

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with helping employees exert at high energy levels.