Steve Miller, group managing director of the Royal Dutch/ Shell Group of Companies, uses what has been labeled as "grassroots leadership." He devotes more than 50 percent of his work time to getting input from the company's front-line employees.By listening to their suggestions, the company has increased its productivity and placed an emphasis on quality.His leadership style is:
A) autocratic
B) multi-dimensional
C) reactive
D) participative
E) defensive
Correct Answer:
Verified
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