Julia and Jaime Manage a Glass-Making Company

Julia and Jaime manage a glass-making company. Their company includes a manufacturing division, a warehouse and logistics division, and a customer care division. To avoid common measures bias when analyzing the performance of each of these unique divisions, Julia and Jaime should

A) choose performance metrics that will be applied equally to all three divisions regardless of the division's unique characteristics
B) not use the balanced scorecard performance measuring system because it cannot be applied to unique circumstances
C) not include the learning and growth perspective of the balanced scorecard under these circumstances
D) create a unique divisional scorecard for each separate division