To minimize common measures bias when developing divisional balanced scorecards for unique divisions within a corporation,
A) one division may focus more heavily on a subset of the four perspectives, for example on learning and growth and internal processes, while other divisions focus on different perspectives, such as customer and financial
B) each division must focus equally on all four perspectives of the balanced scorecard
C) the performance metrics should be treated as strategic objectives in and of themselves within each division
D) it is important to stop gathering information when the results for the division look good
Correct Answer:
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