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Financial and Managerial Accounting Study Set 11
Quiz 28: The Balanced Scorecard and Corporate Social Responsibility
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Question 161
Short Answer
Match the following descriptions and examples with the elements of the balanced scorecard (a-d). -Levels or rates of improvement that management wants to achieve for performance metrics A)Performance metrics B)Strategic objectives C)Performance targets D)Strategic initiatives
Question 162
Short Answer
Match the following descriptions and examples with the elements of the balanced scorecard (a-d). -Action plans that management implements to achieve the strategic objectives A)Performance metrics B)Strategic objectives C)Performance targets D)Strategic initiatives
Question 163
Short Answer
Match the following descriptions and examples to these elements of the balanced scorecard (a or b). -Shows the expected cause-and-effect relationships among strategic objectives A)Measure maps B)Strategy maps
Question 164
Short Answer
Match the following descriptions and examples with the four performance perspectives in the balanced scorecard (a-d). -Focuses on obtaining and retaining customers and customer base A)Financial B)Internal processes C)Learning and growth D)Customer
Question 165
Short Answer
Match the following descriptions and examples with the four performance perspectives in the balanced scorecard (a-d). -Focuses on operational efficiencies and issues like improving manufacturing performance A)Financial B)Internal processes C)Learning and growth D)Customer
Question 166
Short Answer
Match the following descriptions and examples with the four performance perspectives in the balanced scorecard (a-d). -Focuses on research and development initiatives and employee training, retention, and satisfaction efforts A)Financial B)Internal processes C)Learning and growth D)Customer
Question 167
Short Answer
Match the following descriptions and examples with the four performance perspectives in the balanced scorecard (a-d). -Focuses on traditional accounting measures of performance, such as net income and cash flow A)Financial B)Internal processes C)Learning and growth D)Customer
Question 168
Short Answer
Match the following descriptions and examples to these elements of the balanced scorecard (a or b). -Shows the expected relationships among performance metrics A)Measure maps B)Strategy maps