According to Herzberg, when a hygiene factor is not fulfilled, employees will become dissatisfied.

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Herzberg proposed the Two-Factor Theory which states that there are hygiene factors and motivators that impact employee satisfaction and motivation. Hygiene factors are basic necessities like fair pay, job security, and working conditions. When these factors are not met, employees become dissatisfied. However, meeting these hygiene factors alone does not lead to motivation or satisfaction. For that, motivators like recognition, growth opportunities, and challenging work are needed.

According to Herzberg, When a Hygiene Factor Is Not Fulfilled