Which of the following statements would Elton Mayo have most likely made soon after concluding his Hawthorne studies?
A) Employees at Superior Technologies are not lazy, but they normally lack direction and respond best to an autocratic style of management.
B) The key to increasing productivity at Superior Technologies is to provide employees with the best possible physical working conditions.
C) When Superior Technologies' employees are put into an isolated group, their natural tendency is to compete against each other and establish a "pecking order."
D) At Superior Technologies, employees who enjoy their work environment and believe they are respected are likely to be more productive employees.

Question

Quizplus · Accepted Answer

Mayo and his colleagues concluded that the employees in the experimental group were highly motivated for several reasons. First, the fact that they were participating in an important experiment made them feel special. Second, the employees thought of themselves as a social group. They enjoyed the interaction with each other and with supervisors and researchers, so they worked hard to stay in the group. Third, the fact that they were allowed to participate in planning the experiments increased their motivation by convincing them that management respected their ideas and opinions. However, the researchers did not conclude that competition among employees was a major reason that productivity was high.

Which of the Following Statements Would Elton Mayo Have Most