Integrated marketing communications is the process of developing and implementing various forms of persuasive communications programs with customers and prospects over time.
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Q3: Buyer-centric organizations focus only on maximizing sales
Q6: It is impossible to measure price premium
Q7: Customer-centric marketing that would build mutually beneficial
Q8: Relationship marketing centers on developing a continuous
Q8: A delighted customer costs less to service,
Q11: A market based competitive assessment is a
Q12: Delighted customers need an incentive to repurchase
Q13: Brand-equity assets don't have the potential to
Q17: Customer satisfaction measures attempt to provide a
Q20: Brand equity is defined as a set
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