Computer-controlled telephone questionnaires in theory leave an interviewer with more freedom to concentrate on establishing rapport with a respondent.
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Q1: Open-ended questions are generally easier for a
Q3: Open-ended questions are harder to develop and
Q4: The appearance of a questionnaire is particularly
Q6: There are arguments for and against the
Q7: A questionnaire should cover no more and
Q7: The split ballot technique involves the use
Q9: Responses to an open-ended question will not
Q12: An interview should start with an easy,
Q15: The best place for questions on income
Q16: Because the disadvantages of open-ended questions usually
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