Question 1

The experiential learning model begins with
A)A lecturette.
B)Practice.
C)A shared experience.
D)None of the above.

Accepted Answer

The experiential learning model begins with a shared experience, where learners are encouraged to actively participate and reflect on their experiences. Through this process of reflection and analysis, learners are able to gain new insights and develop their skills and knowledge. Practice and lecturettes may be a part of the experiential learning process, but they do not necessarily begin the model.

Question 2

A learning point is
A)A useful thing to start training with.
B)A piece of information required to be learned in order to meet a specific training objective.
C)A compilation of the learning objectives for a training program.
D)One of the outputs of the developmental phase of the training model.

Accepted Answer

A learning point is a specific piece of information or skill that needs to be learned in order to achieve a particular training objective. It is a key component of effective training as it helps to focus the learning process and ensure that learners gain the knowledge and skills they need to apply in their work.

Question 3

Which of the following is true of the icebreaker?
A)It should create energy for the rest of the training.
B)It should reduce trainee anxiety.
C)It should be related to the topic of training.
D)A & B above
E)All of the above.

Accepted Answer

Icebreakers are designed to energize participants, reduce their anxiety, and often relate to the training topic to set the stage for the session, making all the provided options correct.

Question 4

Hiring a consultant for training might be an option if
A)The training is very specific.
B)The organization needs to get the training done as quickly as possible.
C)The consultant is an expert in a different industry.
D)Constant retraining will be needed.

Accepted Answer

The answer of Hiring a consultant for training might be...

Question 5

Which of the following statements is true?
A)All the information (exercises, etc.)to be used in training should be in the trainees' training manual, and handed to trainees at the start of training.
B)A training room should have large windows so as to let in lots of natural light.
C)The best seating arrangement for effective training is the U-shape.
D)Off-site training is useful when trainees tend to have a lot of stress associated with going to work.

Accepted Answer

Off-site training can be beneficial for reducing work-related stress among trainees by providing a change of environment, which can help in focusing on the training material without the distractions or pressures of the workplace.

Question 6

What is the least expensive and best alternative if you only have a few employees to be trained?
A)Hiring a consultant
B)Purchasing a prepackaged program
C)Implementing and designing your own training program
D)Sending trainees to outside seminars
E)Waiting until you have enough employees who require training, then hiring a consultant

Accepted Answer

The answer of What is the least expensive and best...

Question 7

Which of the following statements regarding OJT trainers is true?
A)OJT trainers must be currently doing the job to be effective.
B)OJT trainers must be motivated to be trainers.
C)OJT trainers must be the most competent and highest performers.
D)OJT trainers do not need to understand training how to train, just how to do the job effectively.

Accepted Answer

OJT (On-the-Job Training) trainers need to be motivated to share their knowledge and skills effectively. While being competent and understanding the job is important, the motivation to train others is crucial for the success of OJT programs.

Question 8

According to the text, the skill component of an effective trainer's KSAs is comprised of all BUT which of the following?
A)Interpersonal communication skills
B)Mechanical skills
C)Verbal skills
D)Platform skills
E)Organization skills

Accepted Answer

The skill component of an effective trainer's KSAs includes interpersonal communication skills, verbal skills, platform skills, and organization skills. Mechanical skills are not typically necessary for a trainer unless they are specifically training on a technical or mechanical topic.

Question 9

Which of the following would be a characteristic of an ideal training room?
A)The colors of the walls should be bright and cheerful.
B)A rectangular room is preferred.
C)A room with no windows is preferable.
D)Hardwood floors are preferable.
E)None of the above.

Accepted Answer

The answer of Which of the following would be a...

Question 10

Which of the following are included in the "process" part of the implementation phase of the training model?
A)Pilot program
B)Dry run
C)Transfer of training
D)Both A & B

Accepted Answer

The pilot program and dry run are both part of the process of implementing the training model in order to identify any potential issues or areas for improvement before full implementation takes place. Transfer of training is more related to evaluating the effectiveness of the training after it has been implemented.

Question 11

Which of the following KSAs should a trainer have?
A)Organization skills
B)Interpersonal skills
C)High level of self-efficacy
D)All of the above

Accepted Answer

A trainer should have all of the above KSAs. Organization skills are necessary for planning and delivering effective training sessions. Interpersonal skills are necessary for building rapport with trainees and establishing a positive learning environment. A high level of self-efficacy is necessary for the trainer to have confidence in their abilities to deliver effective training.

Question 12

An ice breaker is
A)A useful way of starting training.
B)Only of value if training is going to last more than one day.
C)Something you do only when trainees do not already know each other; it breaks the ice.
D)The most junior trainer who is in charge of refreshments.

Accepted Answer

The answer of An ice breaker is
A)A useful way of...

Question 13

According to the text, the knowledge component of an effective trainer's KSAs is comprised of all BUT which of the following?
A)High level of selfefficacy
B)Organization
C)Adult learning process
D)Instructional methods
E)Subject matter

Accepted Answer

The text lists the knowledge component of an effective trainer's KSAs as including organization, adult learning process, instructional methods, and subject matter. It does not mention self-efficacy as a component of knowledge.

Question 14

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?
A)The classroom
B)The conference
C)The Ushape
D)The circle
E)Tables in a semicircle

Accepted Answer

Tables in a semicircle provide a flexible seating arrangement that allows for easy transition between lectures and small group activities. The teacher can easily move around the tables and interact with small groups, while also having the ability to address the entire class during lecturettes.

Question 15

Which of the following seating arrangements is most likely to induce two?way communication?
A)The classroom
B)The conference
C)The Ushape
D)The circle
E)All of the above

Accepted Answer

The circle seating arrangement is the most likely to induce two-way communication as it eliminates physical barriers and creates a sense of equality among participants. Everyone is facing each other and there is no visible head or end of the table, which can facilitate open and collaborative discussions. The other seating arrangements may still allow for some interaction, but they may also reinforce hierarchies or limit eye contact and conversational flow.

Question 16

The "process" for the developmental phase of the training model is
A)Instructional strategy.
B)Instructional methods.
C)Instructional equipment and material.
D)All of the above.

Accepted Answer

The answer of The "process" for the developmental phase of...

Question 17

Which of the following is NOT listed in the text as a way to obtain and maintain trainees' interest?
A)Listening and questioning
B)Use of nonverbal communication
C)Moving around while talking
D)Providing variety
E)All of the above are ways to obtain interest

Accepted Answer

All of the choices (A, B, C, and D) are ways to obtain and maintain trainees' interest, so the correct answer is E.

Question 18

A _____ is the "first test" of new material designed to be in a training program.
A)Pilot program
B)Dry run
C)Development
D)Primary run

Accepted Answer

The answer of A _____ is the "first test" of...

Question 19

The most effective training method for changing attitudes is
A)Lecture/discussion.
B)Case study.
C)Role reversal role-play.
D)Behavior modeling.

Accepted Answer

Role reversal role-play is the most effective training method for changing attitudes because it allows individuals to experience and understand different perspectives by stepping into someone else's shoes, which can significantly impact their attitudes and perceptions.

Question 20

Which of the following statements is true?
A)Spiral binding should be used for trainee manuals so the pages can be easily turned.
B)If possible, training should be conducted onsite so trainees can keep tabs on what is happening at work.
C)The ideal training room is square shaped.
D)Hardwood floors are ideal as they are easy to keep clean.

Accepted Answer

The answer of Which of the following statements is true?
A)Spiral...

Quiz 8: Development and Implementation of Training

The experiential learning model begins with

A learning point is

Which of the following is true of the icebreaker?

Hiring a consultant for training might be an option if

Which of the following statements is true?

What is the least expensive and best alternative if you only have a few employees to be trained?

Which of the following statements regarding OJT trainers is true?

According to the text, the skill component of an effective trainer's KSAs is comprised of all BUT which of the following?

Which of the following would be a characteristic of an ideal training room?

Which of the following are included in the "process" part of the implementation phase of the training model?

Which of the following KSAs should a trainer have?

An ice breaker is

According to the text, the knowledge component of an effective trainer's KSAs is comprised of all BUT which of the following?

Which of the following seating arrangements is most conducive to switching back and forth between lecturettes and small group activities?

Which of the following seating arrangements is most likely to induce two?way communication?

The "process" for the developmental phase of the training model is

Which of the following is NOT listed in the text as a way to obtain and maintain trainees' interest?

A _____ is the "first test" of new material designed to be in a training program.

The most effective training method for changing attitudes is

Which of the following statements is true?