Generally, the greatest productivity gains from process innovation only accrue when all other relevant aspects of the system are improved too, for example new job roles and new structure.

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When implementing process innovation, it is important to consider and improve all relevant aspects of the system, such as job roles and structure, in order to maximize productivity gains. Improvements in one area may have little impact if other areas are not addressed as well.

Generally, the Greatest Productivity Gains from Process Innovation Only Accrue