For a company like Starbucks,what would their distinctive competence be?
A) making great coffee into an experience
B) providing the best customer service
C) having musicians play in their stores
D) having the best and most expensive coffee

Question

Quizplus · Accepted Answer

Starbucks' distinctive competence is in making great coffee into an experience. They focus on creating a welcoming atmosphere in their stores, promoting social interaction, and personalizing their customers' experiences. It is not necessarily about having the best or most expensive coffee, but about the overall experience that they provide. While providing good customer service is certainly important, it is not what sets them apart from other coffee chains. Likewise, while they may occasionally have musicians play in their stores, this is not a core part of their business model or distinctive competence.

For a Company Like Starbucks,what Would Their Distinctive Competence Be