Managers typically follow five steps in the decision-making process. Which of the following steps is first?

Question

Quizplus · Accepted Answer

The first step in the decision-making process is to recognize or define the problem or opportunity. This step involves identifying the need for a decision, determining what specifically needs to be decided, and clarifying the goals that the decision is intended to achieve. The other steps, such as gathering information and evaluating potential decisions, can only be done effectively once the problem or opportunity has been clearly defined. Establishing a budget is only relevant in certain types of decisions, and evaluating strengths and weaknesses comes after the potential decisions have been identified.

Managers Typically Follow Five Steps in the Decision-Making Process