Question 1

A network of Benetton retail sales agents select the Benetton designs that they feel will appeal to Benetton retail customers.The responsibility for picking the next "hot style" is in the hands of this group.This is an example of which of the following?

Accepted Answer

The network of Benetton retail sales agents is essentially a committee that is responsible for selecting the next "hot style". Therefore, this is an example of the committee structure.

Question 2

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called what?

Accepted Answer

A committee structure distributes authority and responsibility among a group of individuals rather than a single manager.

Question 3

Which of the following is a permanent organization structure that draws from horizontal and vertical authority relationships?

Accepted Answer

A matrix structure is a permanent organization structure that draws from horizontal and vertical authority relationships. It combines functional and project management structures, where employees report to both a functional manager (e.g. marketing manager) and a project manager (e.g. product launch manager). This allows for a flexible and collaborative approach to completing projects, while maintaining the benefits and efficiencies of a functional organization.

Question 4

What is one of the advantages of work group cohesiveness?

Accepted Answer

Work group cohesiveness has been found to reduce employee turnover as members of a cohesive group feel a sense of belonging and loyalty to their team, which can lead to job satisfaction and decreased intention to quit.

Question 5

What is a team made up of employees from about the same hierarchical level,but different operational areas of an organization called?

Accepted Answer

A team made up of employees from about the same hierarchical level but different operational areas of an organization is called a cross functional team. This type of team is designed to bring together individuals with diverse knowledge and skills to work on a specific project or problem. By drawing on the strengths of individuals from different areas of the organization, cross functional teams can often achieve better results than teams made up of individuals from the same department or functional area.

Question 6

Which of the following is a drawback associated with committee organizations?

Accepted Answer

The answer of Which of the following is a drawback...

Question 7

What is a disadvantage of group cohesiveness?

Accepted Answer

Group cohesiveness can lead to conflict with other work groups in the organization as the strong bond within the group may result in an "us vs. them" mentality, potentially harming intergroup relations.

Question 8

Which of the following are groups of employees who share resources and coordinate efforts so as to help members better perform their individual duties and responsibilities? The performance of this group can be evaluated by adding up the contributions of the individual group members.

Accepted Answer

Work groups are the most appropriate choice as they are designed to help members better perform their individual duties and responsibilities by sharing resources and coordinating efforts. Work groups focus on achieving specific tasks or goals, and the performance of the group can be evaluated by adding up the contributions of the individual group members. Autonomous teams and project committees may also share resources and coordinate efforts, but they are typically focused on more complex or long-term projects, and their performance may be evaluated in different ways. Functional groups, on the other hand, are typically organized around specific functions or areas of expertise within the organization, and their primary focus is on providing support and guidance to individual employees rather than achieving specific tasks or goals.

Question 9

Which of the following are groups of employees who not only coordinate their efforts but also collaborate their efforts by pooling their knowledge,skills,abilities,and resources in a collective effort to gain synergy?

Accepted Answer

Work teams are groups of employees who coordinate and collaborate their efforts in order to achieve synergy. They work together to achieve a common goal and share their knowledge, skills, abilities, and resources in a collective effort. Functional groups and work groups may coordinate their efforts, but they may not collaborate to the same extent as work teams. Project committees may collaborate but may not work together on an ongoing basis to achieve synergy.

Question 10

What is another name for the matrix structure?

Accepted Answer

The matrix structure is often referred to as the project management approach because it involves managing projects across different departments, combining functional and project-based structures.

Question 11

Hugh Larrimore,Wilson Knight,and Frieda Perez have worked together for 12 years.They always clock in and clock out together.If one of the threesome happens to be late,the others will wait for him or her.This commonly accepted behaviour for this informal group is called which of the following?

Accepted Answer

The commonly accepted behavior of waiting for a late member is an example of a group norm, which is the shared expectations and behaviors within a group that guide their interactions and decision-making. It is not an organizational policy, self-mandated regulation, or work procedure as it is not formally established or enforced by the organization or individual.

Question 12

Which of the following is the organization structure that brings people from different functional departments to work on special projects?

Accepted Answer

The matrix structure is a type of organizational structure where individuals from different functional departments are brought together to work on special projects. This structure allows for efficient communication and decision-making among team members with diverse skills and areas of expertise. The other options (A, B, and D) do not involve bringing together individuals from different functional departments to work on special projects.

Question 13

What is one strength of group decision making?

Accepted Answer

Group decision making can result in higher-quality decisions. This is because a group can bring together a variety of perspectives and ideas, allowing for a more thorough examination of the problem and potential solutions. Additionally, group decisions have the benefit of being more likely to be accepted and implemented by the group as a whole, since everyone has had a say in the decision-making process.

Question 14

The typical problem-solving team does which of the following?

Accepted Answer

A typical problem-solving team meets regularly to share information and discuss ways to improve processes, focusing on problem-solving rather than decision-making or resource allocation.

Question 15

What is one weakness of group decision making?

Accepted Answer

Group decision making can suffer from the pressure of conformity, where certain individuals may feel inclined to agree with the group even if they do not fully support the decision. This can ultimately result in a poor decision or a lack of innovation.

Question 16

Pharmacie & Upjohn,a pharmaceutical company,uses a functional structure (research,development,manufacturing,and marketing)within each of its three largest major product divisions.This company is an example of which of the following structures?

Accepted Answer

Pharmacie & Upjohn uses a matrix structure, as it combines both functional and product-based divisions. Employees report to both the product division and the functional area, integrating expertise and focus on product development.

Question 17

What are the day-to-day relationships that develop in an organization but are not listed on an organization chart called?

Accepted Answer

The day-to-day relationships that develop in an organization but are not listed on an organization chart are referred to as the informal organization. These relationships are not based on assigned roles and responsibilities, but rather on personal connections and social interactions among employees. The informal organization can have a significant impact on the functioning and performance of the formal organization.

Question 18

Every Thursday,three people from the marketing department of an aluminum manufacturer and two employees from accounts receivable meet over lunch to discuss their stock portfolios.They have even named their gathering the Millionaire Club.What is this an example of?

Accepted Answer

The informal organization refers to the patterns of behavior and interaction that arise in a group outside of formally prescribed roles and responsibilities. The Millionaire Club is an example of such an informal organization as it is a self-created group that meets regularly for a purpose unrelated to their formal job duties.

Question 19

Which of the following is the degree to which group members want to stay in the group and tend to resist outside influences?

Accepted Answer

Group cohesiveness refers to the degree to which group members want to stay in the group and tend to resist outside influences. Group norming refers to the process of establishing and enforcing the norms (rules or expectations) within a group. Team synergy refers to the idea that the output of a group is greater than the sum of its individual parts. Organizational culture refers to the shared values, beliefs, and behaviors that characterize an organization.

Question 20

What does the informal organization provide?

Accepted Answer

The informal organization provides friendship opportunities and social contact, which can help employees feel more connected to their work community. The other options are not true statements about the benefits of the informal organization.

Quiz 10: Designing Organizational Structures