Which of the following is an example of a firm utilizing public relations?
A)a firm using its personal sales force at an expo to sell its products
B)a firm mailing its catalogue directly to its customers
C)a firm informing its customers of special discounts on its Web site
D)a firm declaring a product recall on its Web site
E)a firm publishing a new ad exclusively online

Question

Quizplus · Accepted Answer

A firm declaring a product recall on its website is an example of public relations as it involves communicating important information to the public in order to protect the company's reputation and maintain customer trust.

Which of the Following Is an Example of a Firm