Completely automated telephone surveys(CATS)have been successfully used in all of the following situations EXCEPT for:
A)Customer satisfaction studies.
B)Service quality monitoring.
C)In-store product tests.
D)Election Day polls.

Question

Quizplus · Accepted Answer

Completely automated telephone surveys would not be effective for in-store product tests as they require physical interaction with the product. CATS are typically used for gathering information through automated questions and responses over the phone, making them more suitable for situations such as customer satisfaction studies, service quality monitoring, and election day polls.

Completely Automated Telephone Surveys(CATS)have Been Successfully Used in All of the Following