CATS has been successfully employed for customer satisfaction studies,service quality monitoring,Election Day polls,product/warranty registration,and even in-home product tests with consumers who have been given a prototype of a new product.

Question

Quizplus · Accepted Answer

CATS (Computer Assisted Telephone Survey) has indeed been used for various purposes including customer satisfaction studies, service quality monitoring, Election Day polls, product/warranty registration, and in-home product tests with consumers who have been given a prototype of a new product.

CATS Has Been Successfully Employed for Customer Satisfaction Studies,service Quality