Which of the following types of complainers are likely to complain directly to the retailer or service provider?
A) Passives
B) Voicers
C) Actuators
D) Socialists
E) Individualists

Question

Quizplus · Accepted Answer

Voicers are the type of complainers who are likely to complain directly to the retailer or service provider. They are assertive in expressing their complaints and seek resolution from the company itself.

Which of the Following Types of Complainers Are Likely to Complain