A _____era refers to an approach to business that recognizes that consumers want value no matter how it is delivered,whether it's via a product,a service,or a combination of the two.

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Service-dominant logic, also known as SDL, is an approach to business that emphasizes the importance of delivering value through a combination of products and services. This approach recognizes that consumers are focused on receiving value, regardless of how it is delivered. SDL is rooted in the idea that businesses should focus on building long-term relationships with their customers by providing excellent service and delivering value at every touchpoint.

A _____Era Refers to an Approach to Business That Recognizes