The online version of TurboTax™ uses a(n) _____ to take a client through the process of filing his or her tax return. By asking a series of questions, the online site leads the client through tax preparation. A person who may not necessarily have the ability to prepare his or her own taxes can rely on the firm's software to complete the task.
A) database
B) expert system
C) extranet
D) data mine

Question

Quizplus · Accepted Answer

An expert system is a computer program that emulates the decision-making ability of a human expert. The online TurboTax™ program asks a series of questions to the client and uses built-in rules and logic to generate the necessary tax forms and calculations, making it an example of an expert system.

The Online Version of TurboTax™ Uses A(n) _____ to Take