Which of the following scenarios provides an example of nonverbal communication that might have a negative impact?
A) Tim, in an attempt to say "hello" to a client in Mandarin, inadvertently offended the client in Cantonese.
B) Brandi enjoys a few cigarettes over long lunch breaks, which makes her appear to be lazy to her coworkers.
C) Louis was unable to properly instruct his subordinate, Willard because of the ambient noise in the office social.
D) Joy is a skilled public speaker, but she tends to look angered when she's passionate about something.

Question

Which of the following scenarios provides an example of nonverbal communication that might have a negative impact?
A) Tim, in an attempt to say "hello" to a client in Mandarin, inadvertently offended the client in Cantonese.
B) Brandi enjoys a few cigarettes over long lunch breaks, which makes her appear to be lazy to her co­workers.
C) Louis was unable to properly instruct his subordinate, Willard because of the ambient noise in the office social.
D) Joy is a skilled public speaker, but she tends to look angered when she's passionate about something.

Quizplus · Accepted Answer

Joy's nonverbal cues, such as her facial expressions, might be misinterpreted as anger, negatively impacting how her message is received.

Which of the Following Scenarios Provides an Example of Nonverbal