The richness of a communication channel refers to:
A) the amount of information it can convey to recipients.
B) the number of people it can reach at one time.
C) how much it costs to provide the channel.
D) how much the sender relies on that specific channel.

Question

Quizplus · Accepted Answer

The richness of a communication channel refers to the amount of information it can convey to recipients. Rich channels, such as face-to-face communication, tend to convey more information than lean channels, such as text messages.

The Richness of a Communication Channel Refers To