Due to an economic slowdown, Jamara, the CEO of Renington Limited is forced to make staff cuts. In order to deliver this information to the entire organization, which of the following communication channels should Jamara use?
A) Memos
B) Voice mail
C) Inperson presentation
D) Telephone conversation

Question

Due to an economic slowdown, Jamara, the CEO of Renington Limited is forced to make staff cuts. In order to deliver this information to the entire organization, which of the following communication channels should Jamara use?
A) Memos
B) Voice mail
C) In­person presentation
D) Telephone conversation

Quizplus · Accepted Answer

When delivering news that may be difficult or unsettling, such as staff cuts, it is best to use a face-to-face communication channel like an in-person presentation. This allows for a personal touch, the ability to answer questions in real-time, and shows empathy towards those affected. Memos, voice mail, and telephone conversations are less personal and may come off as impersonal or cold.

Due to an Economic Slowdown, Jamara, the CEO of Renington