Question 1

Daniel works at an electrical equipment manufacturing plant. He manages to produce eight units of equipment per day while his coworkers usually manage to produce only five per day. In this context, Daniel is the _____ among his coworkers.

Accepted Answer

Daniel is the rate buster among his coworkers because he is able to produce more units of equipment per day than they are.

Question 2

How did the Industrial Revolution change jobs and organizations?

Accepted Answer

The answer of How did the Industrial Revolution change jobs...

Question 3

Prior to the introduction of _____, five workers each given an identical task could use five different methods to perform the task with some methods being significantly more efficient than others.

Accepted Answer

Scientific management, also known as Taylorism, was introduced to achieve maximum efficiency in work processes. It sought to identify the one best way of performing a task through time and motion studies and standardization of work methods. This eliminated variations in how workers performed a task, leading to increased productivity and efficiency.

Question 4

​Which of the following was recommended by Gantt and Taylor?

Accepted Answer

Gantt and Taylor, pioneers of scientific management, emphasized the importance of training and developing workers to improve efficiency and productivity.

Question 5

A systems approach to management encourages managers to view each division as a separate, vital entity.

Accepted Answer

A systems approach to management encourages managers to view the organization as a whole, with all divisions and functions interacting and interrelated. Each division or department is not viewed as a separate entity, but rather as a component of the larger system.

Question 6

Prior to the development of scientific management principles, workers whose work pace was significantly faster than the normal pace in their work group were known as _____ and were often unpopular with their fellow workers.

Accepted Answer

Workers whose work pace was significantly faster than the normal pace in their work group were known as "rate busters" prior to the development of scientific management principles. They were often unpopular with their fellow workers because their faster pace created pressure on other workers to work faster as well.

Question 7

One of the objectives of the motion study conducted by Frank and Lillian Gilbreth was to:

Accepted Answer

The objective of the Gilbreth's motion study was to improve productivity of workers by reducing unnecessary motions and identifying the most efficient way to complete a task.

Question 8

One of the advantages of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

Accepted Answer

A systems view of management considers the organization as a whole and how it interacts with its environment. This perspective requires managers to be cognizant of how external factors such as the economy, legal changes, or technological advancements can impact various parts of the organization.

Question 9

One of the most commonly used operations management tools is cognitive mapping, which is used to better understand the psychology of the workers.

Accepted Answer

Cognitive mapping is primarily used for understanding and analyzing how individuals or groups perceive and navigate their physical or abstract environments, rather than specifically focusing on the psychology of workers in operations management.

Question 10

Which of the following is Gantt's approach to training?​

Accepted Answer

Gantt's approach to training involves a scientific investigation in detail of each piece of work.

Question 11

Which of the following is NOT part of the principles of scientific management?

Accepted Answer

Group dynamics were not emphasized in scientific management. Instead, the focus was on finding the most efficient way of performing each task, reducing wasted effort and increasing productivity. Rest breaks, fair division of work and responsibility, and training and development of workers were all important aspects of scientific management.

Question 12

According to the systems approach to management, an open system can function without interacting with its environment.

Accepted Answer

According to the systems approach to management, an open system cannot function without interaction with its environment. Its performance and ability to achieve its goals are dependent on the input it receives from the environment and the output it sends back to the environment. Therefore, open systems are continuously adapting and responding to changes in their environment to maintain their balance and stability.

Question 13

The contingency approach to management holds that there is not one best way to manage an organization.

Accepted Answer

The contingency approach to management recognizes that different situations require different approaches and there is no single management style or approach that is universally effective. Managers need to be flexible and adapt their approach to fit the specific circumstances of their organization and the challenges they face.

Question 14

Which of the following management processes is used to determine how workers can perform their tasks more efficiently?

Accepted Answer

Time and motion studies are commonly used to determine how workers can improve their efficiency by analyzing their tasks and finding ways to streamline them. Resource assessments, workload analyses, systems analyses, and cost-benefit analyses may also be part of this process, but are not specifically focused on improving worker efficiency.

Question 15

Which of the following is the goal of scientific management?

Accepted Answer

The answer of Which of the following is the goal...

Question 16

_____ occurs when workers deliberately slow down their pace or restrict their work output.

Accepted Answer

The term for deliberately slowing down work output or pace is "soldiering".

Question 17

​Which of the following does a Gantt chart visually indicate?

Accepted Answer

A Gantt chart visually indicates the time in which each task should be completed for a project. It is a bar chart that illustrates the schedule of a project, showing start and end dates for specific tasks or activities. It is a project management tool that helps in planning and scheduling projects.

Question 18

Because of Eli Whitney's ideas for increasing production in a gun- manufacturing operation, most products are manufactured today using standardized, interchangeable parts.

Accepted Answer

Eli Whitney's idea for using standardized, interchangeable parts revolutionized manufacturing and is still widely used today.

Question 19

Which of the following is a similarity between Frank and Lillian Gilbreth's and Frederick Taylor's approaches to management?

Accepted Answer

Both Frank and Lillian Gilbreth's and Frederick Taylor's approaches to management were aimed at simplifying work in an organization, with the goal of increasing efficiency and productivity.

Question 20

Which of the following statements is true about the Gantt chart?

Accepted Answer

The Gantt chart is a table that shows what tasks must be completed at which times in order to complete a project. It is commonly used in project management to schedule and track project progress. None of the other answer choices accurately describe the Gantt chart.

Quiz 2: The History of Management