The Investigation and Attempted Settlement of Discrimination Complaints Occurs Which

The investigation and attempted settlement of discrimination complaints occurs which stage in the process?

A) when the case is presented to the provincial human rights commission
B) when the case is sent to the relevant human rights tribunal or board of inquiry
C) when a decision is appealed to the Supreme Court of Canada
D) when the complainant contacts a provincial human rights officer
E) when commission members submit a report to the minister in charge of administrating relevant human rights legislation