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The Net Promoter Score

Question 3

Multiple Choice
The Net Promoter Score
A) Is more effective at measuring social media than quantitative measurements
B) Was an early form of social media monitoring
C) Measures the loyalty of a brand's relationship with its customers
D) Is a type of quantitative measurement
E) Requires computer algorithms as part of its calculation

The Net Promoter Score


A) Is more effective at measuring social media than quantitative measurements
B) Was an early form of social media monitoring
C) Measures the loyalty of a brand's relationship with its customers
D) Is a type of quantitative measurement
E) Requires computer algorithms as part of its calculation

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