A restaurant choosing to record frequencies of specific problems reported by customers would most likely use what tool?

Question

Quizplus · Accepted Answer

A check sheet is a simple tool used to collect and record data on a specific problem or issue. In this case, the restaurant would use a check sheet to record the frequency of specific problems reported by customers such as cold food, slow service, or dirty utensils. This data can then be analyzed to identify patterns or trends in customer complaints and take appropriate action to address the issues. The other tools listed (Pareto Chart, Fishbone diagram, Process map) are more complex problem-solving tools that may be used at a later stage to investigate the root causes of the problems identified through the check sheet.

A Restaurant Choosing to Record Frequencies of Specific Problems Reported