An automated system for cell phone customers to check their current balance and pay their bill is an example of?
A) Cross-training employees
B) Overbooking
C) Self-service
D) Capacity sharing

Question

Quizplus · Accepted Answer

An automated system for cell phone customers to check their current balance and pay their bill is an example of self-service, where customers can manage their own account without the need for human interaction.

An Automated System for Cell Phone Customers to Check Their