The line of visibility separates a customer contact point from points where customer contact does not take place.

Name: The line of visibility separates a customer contact point from points where customer contact does not take place.
Brand: Quizplus
Rating: 4.7 (39 reviews)

Question

Quizplus · Accepted Answer

The line of visibility marks the boundary between areas where the customer can see and areas where they cannot see. It separates customer contact points from areas where customer contact does not occur.

The Line of Visibility Separates a Customer Contact Point from Points