Question 1

How can a company leverage economies of scale to its benefit?

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Question 2

Big data analytics often requires that data be analyzed in a _______ amount of time.

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Question 3

How does the utilitarianism approach to ethics differ from the rights and duties approach? Give a business-related example illustrating why you might prefer one approach over the other.

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Question 4

Describe how efforts aimed at enhancing a company's productivity may actually end up being detrimental to the company.

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Question 5

Can a company successfully compete on high quality, low cost, and excellent customer service? Describe a company that you interact with that you believe has high quality, low cost, and excellent customer service.

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Question 6

Describe how the adoption of sustainability initiatives can enhance a company's profitability and customer service performance.

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Question 7

The triple bottom line refers to three P's. These P's are ______________.

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Question 8

Coffee, tea, and cotton are often purchased as __________ products.

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Question 9

Describe how and why, during times of economic turmoil, a company may focus its cost cutting and revenue enhancement efforts on its supply chain.

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Question 10

Describe how a coffee shop could implement a service recovery policy. Give at least one specific example of service recovery in this context.

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Question 11

The mission statement of Nike is "To bring inspiration and innovation to every athlete in the world." (Source: http://help-en-us.nike.com/app/answers/detail/a_id/113/~/nike-mission-statement) Describe how Nike might choose which competitive dimensions to compete on and how those dimensions would align with their mission.

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Question 12

Corporate social responsibility is an alternate term for ___________.

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Question 13

Describe how a company would use the balanced scorecard to achieve organizational performance assessment.

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Quiz 2: Corporate Strategy, Performance, and Sustainability