A small manufacturer of customized knitted products for children is considering the use of a new delivery service (it previously relied on mailing products using the postal service). A possible change in delivery service would involve which of the eight key supply chain processes?
A) Order fulfillment
B) Demand management
C) Customer service management
D) Product development and commercialization

Question

Quizplus · Accepted Answer

The change in delivery service would impact the order fulfillment process, which involves the activities involved in delivering products to the customer.

A Small Manufacturer of Customized Knitted Products for Children Is